Effective Date: July 1, 2024
Thank you for shopping with The Ground Stop Merch Store. We take pride in providing high-quality customized promotional items designed specifically for you. Due to the personalized nature of our products, all sales are final, and we cannot accept returns or exchanges.
Non-Returnable Items:
SayIntentions.AI Customized Products: All items that are personalized, including but not limited to custom-printed apparel, accessories, and promotional materials, are non-returnable and non-refundable.
Sale Items: Products purchased during sale events or with a discount code are also non-returnable.
Damaged or Defective Items:
While we do not accept returns or exchanges for customized items, we strive to ensure that every order meets your expectations. If you receive a damaged or defective item, please follow these steps within 7 days of receiving your order:
Contact Us: Email our customer service team at support@sayintentions.ai with your order number, a description of the issue, and clear photos of the damaged or defective product.
Resolution: Once we review your request, we will work with you to determine an appropriate resolution, which may include a replacement or a store credit.
Order Modifications and Cancellations:
Due to the personalized nature of our products, we are unable to accept order modifications or cancellations once the order has been placed. Please ensure that all customization details are correct before finalizing your purchase.
Customer Support:
For any questions or concerns about your order, please contact our customer support team at support@sayintentions.ai. We are here to assist you and ensure a positive shopping experience.
Thank you for understanding our return policy. We appreciate your business and look forward to creating unique, customized promotional items just for you.
The Ground Stop Merch Store at SayIntentions.AI
